Privacy Policy

Mochaloom respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our sleepwear products.

By using our website, you agree to this policy.

1. Information We Collect

When you shop with Mochaloom, we may collect:

Personal Information

  • Name

  • Shipping & billing address

  • Email address

  • Phone number

  • Payment information (handled securely by payment providers)

Automatic Information

  • IP address

  • Device & browser type

  • Pages visited on our site

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and updates

  • Provide customer support

  • Improve our website and products

  • Send marketing emails (only if you sign up)

  • Prevent fraud and keep our store secure

We do not sell your personal information.

3. Payments

Payments are processed through secure third-party providers. Mochaloom does not store your full card details.

4. Cookies

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Understand website traffic

You can disable cookies in your browser, but parts of the site may not work properly.

5. Email Marketing

If you join our email list, we may send you updates about:

  • New sleepwear collections

  • Promotions and sales

You can unsubscribe anytime using the link in our emails.

6. Sharing Information

We only share your information with trusted services that help us run our business, such as:

  • Payment processors

  • Shipping companies

  • Website and email service providers

We may also share information if required by law.

7. Data Security

We take reasonable steps to protect your personal information, but no system online is 100% secure.

8. Your Rights

You can request to:

  • Access your data

  • Correct your information

  • Delete your data

  • Unsubscribe from marketing

Contact us at: contact@mochaloomwear.com

9. Children’s Privacy

Mochaloom does not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a new date.

11. Contact Us

Mochaloom
Email: contact@mochaloomwear.com

Website: mochaloomwear.com